BotLabs Blog — AI Chatbots & Business Automation

A practical guide to AI-assisted candidate screening, job-related criteria, recruiter oversight, Ukrainian law, and the EU AI Act.

How to verify a customer profile across your website, Telegram and WhatsApp, carry over the right context and correct mistaken merges.

A “never give discounts” prompt is not enough. Learn how to validate prices server-side, limit bot permissions, test customer-facing claims, and respond to incidents.

Seven store operations to connect: catalog and stock, orders, payment, shipping, abandoned carts, and loyalty. Includes failure checks and BotLabs examples.

There is no universal rate. The result depends on the denominator, customer confirmation, and repeat contacts. Learn how to measure AI support on your own ticket flow.

AI can send selected email types on its own when errors are low-cost and rules are clear. Other scenarios need approval of the exact text and recipient; after a timeout, check send status before retrying.

A practical route from website forms, messages, and calls to one queue, clean CRM handoff, clear ownership, and honest response-time metrics.

It is impossible to guarantee error-free amount recognition. Preserve source fragments, normalize fields, apply arithmetic checks, and route uncertain invoices to an exception queue to make the process more reliable.

Short answer: agree on metrics and validate the data before launch. Reproducible code performs the calculations, while AI explains the results. The report should flag unavailable or stale sources instead of replacing them with zeros or yesterday’s values.